Effective Date: September 1, 2024
At Kwentoon, we are committed to protecting your privacy and ensuring the safety of any personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you consent to the data practices described in this policy.
Compliance with the Data Privacy Act of 2012
Kwentoon complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This means we handle your personal information responsibly and ensure that it is collected, processed, and stored in a lawful and secure manner. We respect your rights as a data subject and are committed to maintaining the confidentiality and integrity of your personal data.
1. Information We Collect
We collect different types of information depending on how you use our platform:
a. Personal Information
When you create an account or interact with Kwentoon services, we may collect personal information such as:
- Name
- Email address
- Age or date of birth
- Payment details (for creators or users participating in monetization or purchases)
b. Non-Personal Information
We may also collect non-personal information to enhance your user experience, such as:
- Device information (IP address, browser type, device type)
- Usage data (pages visited, time spent on pages, click patterns)
- Geographic location (non-specific, derived from IP address)
c. Information from Third Parties
If you access Kwentoon through third-party services (e.g., Google, Facebook, Twitter), we may receive information from those services such as:
- Public profile information
- Shared content from your social media profile
2. How We Use Your Information
Kwentoon uses your information for the following purposes:
a. To Provide Our Services
- Allow users to access content, participate in games, and engage with creators.
- Enable creators to upload and share content.
- Manage points, rewards, and other interactive features.
b. To Improve User Experience
- Personalize the content and recommendations based on your preferences.
- Analyze usage patterns to improve platform features and performance.
c. Communication
- Send you updates, announcements, and service-related notifications.
- Respond to inquiries and provide customer support.
d. Monetization and Payments
- Process payments for creators through our monetization program.
- Handle in-app purchases and rewards distribution.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand user behavior and improve our platform.
- Save your preferences and login information.
- Deliver relevant advertisements and track campaign effectiveness.
You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the platform.
4. Sharing and Disclosure of Information
Kwentoon respects your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share information in the following circumstances:
a. With Your Consent
We may share personal information when you provide explicit consent for specific purposes (e.g., sharing content on social media platforms).
b. Service Providers
We may share your information with third-party service providers who assist us in delivering services, such as payment processors, hosting providers, and analytics services. These providers are contractually bound to keep your data secure and confidential.
c. Legal Obligations
We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified if such a transfer occurs.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Children’s Privacy
Kwentoon does not knowingly collect personal information from children under the age of 13 (or the minimum requisite age in your jurisdiction) without consent from a parent or legal guardian. If we discover that a child under 13 has provided personal information without parental consent, we will delete that information as soon as possible.
Parents or guardians who believe their child has provided personal information without consent should contact us at admin@kwentoon.com.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. You may request that we delete your data by contacting us at admin@kwentoon.com.
8. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify both you and the National Privacy Commission within 72 hours, as required by law.
9. International Data Transfers
As Kwentoon is available globally, your information may be transferred and stored in countries outside your jurisdiction. We take necessary steps to ensure that any data transferred internationally is treated securely and in accordance with this Privacy Policy and relevant laws.
10. Third-Party Links and Services
Our platform may contain links to third-party websites and services. Kwentoon does not control these third parties and is not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party services before engaging with them.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a notice on our platform. Please check this policy periodically for updates. Continued use of Kwentoon after any changes constitutes your acceptance of the revised policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: admin@kwentoon.com